Frequently Asked Questions

Click the account icon at the top of the page and select create account from the drop-down menu. Enter your email address and click the register button. A registration email will be sent to you, from here follow the instruction to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private.

Yes, once an order has been placed, a confirmation email will be sent to the email address associated to your account.

Yes, once your package is shipped, an email is sent with the tracking information.

For US based orders, we offer 3 shipping options.

  • Economy (up to 8 business days)
  • 2-Day (2 business days)
  • Next Day (1 business day)

No, we do not ship internationally.

We are constantly receiving merchandise at our facility, so check back often to see if the item you want is back in stock. Alternatively, you can email us at info@peline.com and we will be happy to offer suggestions for similar items that are available.

Please visit our Return Policy page to review.

Each product you click on will offer sizing options, we suggest not just using your regular sizing. To see which size is best for you, visit our size & fit page.

Items that are sized as “One Size” are considered a one size fits most and are not one size fits all. Visit our size & fit page for more info.

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